Connie Miller received her Masters degree in Social Work from Eastern Washington University, (EWU) in 2000, a Bachelors of Social Work from Idaho State University, (ISU) in 1992, and completed training in addiction counseling in 1987. She has been a licensed Addiction Counselor in Wyoming, Idaho, and Washington and is a licensed, Masters level Social Worker and a licensed, School Social Worker. Connie completed her bachelor level internship at a domestic violence safe house in Casper, Wyoming and at Aspen Crest Hospital in Pocatello, Idaho. Aspen Crest Hospital was a residential facility that offered treatment for persons who suffer from chemical dependency and mental health issues.

From 1988 to 1990, Connie worked with an Addictionologist in Casper, Wyoming, focusing on the effects of addiction to the family. In 1990, Connie went into private practice where she also focused on addiction and family. She contracted services to Aspen Crest Hospital where she designed the family program and worked with clients who suffered from both addiction and mental illness. She also contracted services to School District 25, where she worked with children K through 12 and Pocatello Regional Medical Center for their eating disorders program.

In 1995, Connie moved to Spokane, Washington where she was employed by Cascade Medical Group as the Employee Assistance Program Manager. In 1997, she began employment with the YWCA of Spokane as the supervisor of the Homeless Education Program. She also worked part-time for YFE Connections providing in home counseling services for families with at risk youth. After finishing EWU's masters program, Connie began working for the Spokane Regional Health District working with the HIV program and later, managing the chemically addicted homeless program.

Connie uses many approaches in the treatment of her clients. She believes that people are individuals with unique ways of dealing with issues and she tailors her treatment approaches to fit their individual needs. In addition to these approaches, Connie integrates the "Strengths Perspective" into her practice. This approach states that in any situation, no matter how grave, a person, family or any other system has numerous strengths. These strengths are identified and recognized and ultimately used to overcome weaknesses or problems.